terms and conditions
By accessing or using the website, you agree to be bound by these Terms and Conditions. Our site may contain links to third-party websites, and we are not responsible for their content or policies. We disclaim all liability for any direct, indirect, incidental, consequential, or special damages arising from your use of the website, or third-party content.
privacy policy
How do we collect information?
We collect only the personal information necessary to provide our services, including details required to deliver requested products and services, enroll clients in publications, and send advertising proofs. We normally collect this information directly from our clients, with your explicit consent, or as authorized by law.
How do we use personal information?
We use and disclose client personal information solely for the purposes for which it was collected, unless authorized by law. For example, we may use contact information to deliver services, notify you of advertisements, resolve disputes, or collect fees. We may contact you via email, telephone, or postal mail as necessary.
How can I request my data?
If you wish to request access to, correct, or delete your personal data, please contact us at office@valleycreationanddesigns.com or send us mail to: 32863 4th Ave, Mission BC V2V 1R9, Canada. We are committed to protecting your privacy and will respond to your requests in a timely manner.
Refund Policy
If you cancel your advertisement within 24 hours of purchase, you will receive a full refund to your original payment method. This policy ensures a seamless experience for our clients who wish to adjust their creative direction without financial commitment.
Shipping Policy
Your draft design will be delivered within 3-5 business days of your order date. We encourage you to review and request edits to the files until the results align perfectly with your unique creative vision.